Ly Samnang is the Head of Operations at Forte Life Assurance.
Samnang is a pioneering senior leader who joined Prudential (Cambodia) in 2012 and AIA (Cambodia) in 2016. Under his leadership, he built up a strong operational efficiency from scratch to stability. He also has a strong commitment to deliver a great customer experience for Cambodians.
Prior to joining life insurance, he began his career as a medical doctor for two years, followed by three years as an assistant manager at Walgreens Pharmacy (USA). In 2012, he joined Prudential (Cambodia) as a manager for almost five years (two years in Vietnam Ho Chi Minh & Hanoi and three years in Cambodia), focusing on life operations and product development. Afterwards, in 2016, he moved to AIA (Cambodia) and spent seven years as the Head of New Business, Underwriting and Claims. He also spent several months working at AIA Malaysia before returning to Cambodia. Under his keen leadership at AIA, operations have been improved significantly and provided great customer-centricity.
During his journey, he has gained many experiences with various companies and countries, such as USA, Vietnam, Malaysia and Cambodia. In addition, he holds a medical doctor degree and a business degree. Moreover, he was certified as a Chief of Underwriting and Chief of Claims in 2017 from Singapore and Hong Kong.