Business Analyst Consultant
Since its founding in Cambodia in 1999, Forte has remained true to its mission to provide innovative customer-focused products and services, build capacity in people, and contribute to the progress of the insurance industry in markets they operate in. Offering both general and life insurance in Cambodia, and general insurance in Laos, Forte is the preferred partner of multinational insurers.
Forte is also an employer of choice which offers a collaborative workplace that rewards achievement and provides opportunities for employees to grow through professional education and development.
We are seeking a well experienced Business Analyst to join our IT/PMO team to bridge business needs and IT solutions within the insurance domain.
The ideal candidate should have a strong understanding of insurance processes and expertise in gathering requirements, analysing business processes, and facilitating solution design. The Business Analyst will collaborate with stakeholders to define project objectives, identify system requirements, and drive successful IT solution implementation.
KEY RESPONSIBILITIES
Business Requirements and Analysis:
- Collaborate with stakeholders to gather and prioritize business requirements for the IT projects primarily in the policy administration, claims processing, underwriting, and digital transformation.
- Analyze business processes, identify inefficiencies, and recommend solutions to enhance operational effectiveness.
- Facilitate requirements gathering workshops and stakeholder interviews.
Documentation and Communication:
- Translate business requirements into functional specifications, user stories, and process flows for clear communication among project stakeholders and development teams.
- Ensure shared understanding of requirements with IT team to promote successful solution delivery.
Solution Design and Implementation:
- Support system configuration, customization, and integration, leveraging best practices.
- Conduct impact analysis, risk assessments, and feasibility studies for proposed IT solutions.
- Participate in user acceptance testing (UAT) to validate system functionality and resolve issues.
Ongoing Support and Improvement:
- Provide ongoing support and guidance to stakeholders throughout the project lifecycle.
- Contribute to continuous improvement initiatives, enhancing business analysis practices.
Qualifications:
- Bachelor’s degree in IT, Computer Science, Business Administration, or related field; relevant certification (e.g., CBAP, IIBA, Agile) is a plus.
- 3+ years as a business analyst in the insurance industry, with experience in policy administration, claims management, underwriting, or related domains.
- Strong understanding of insurance products, processes, regulations, and industry standards.
- Proficiency in business analysis techniques, methodologies, and tools.
- Excellent communication and interpersonal skills.
- Analytical mindset with strong problem-solving abilities.
IN RETURN, WE OFFER:
- A competitive salary.
- Great career progression opportunities.
- Comprehensive training.
- A friendly and supportive working environment.
Please forward your detailed resume including a recent photograph with a cover letter describing your suitability for the role, career aspirations and salary expectation to:
Office Address : # Vattanac Tower, Level18 No.66 Monivong Blvd, Sangkat Wat Phnom, Khan Daun Penh, Phnom Penh, Cambodia
Email : humanresource@forteinsurance.com
CLOSING DATE: 30 November 2024. Only shortlisted candidates will be notified.
